We offer a total array of services to help your company with everything from preliminary studies to training and support. As our customer, you can select our entire service line or just choose parts of it according to your needs.

Preliminary Study

During the preliminary study, we examine how your company works with the flow of information, and which tools are needed to do this more efficiently. We specify a solution’s requirements and benefits, an implementation description, storage system and working system specifications, and how the system can be integrated with other systems.

Workflow Analysis

We help you examine the processes needed to produce and distribute marketing materials in the best way possible. We investigate all of the partners, information channels and tools being used before we make our recommendations. If the project involves implementing BrandAirport™, we also define target groups and how to adapt the system for optimal usability.

Implementation

Our project manager directs the implementation and adaptation of BrandAirport™, and makes sure that it fits with your organization and your workflow in the best possible manner. Our project managers have comprehensive experience in project management, graphic production, advertising and design, IT and publishing.

Graphic and Technical Consultation

When files are saved and stored in a database, this must be done according to standards that guarantee the files can be opened and used later on. After doing our analysis, we recommend the standard that is the best fit for your company.

System Integration

Sometimes the system that we develop has a greater impact if it is integrated with other systems such as CRM, e-business or business systems. When integrating systems, we go over needs and requirements with you thoroughly, in order to achieve optimal functionality when the systems share information.

System Administration

We help you use the system for administration, for example by adding and removing users, grouping authorization levels, managing large numbers of files, and indexing and categorizing the information in the system.

Training

We train administrators and users, so that everyone concerned will feel that they have a good grasp of the system. After being trained, all participants will know how to search, select, order, download and manage using the system.

Support

Our support helps you answer questions about system functions, for example how to search, place an order or publish; or with more technical questions, such as how to upload files etc.